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Diploma in Retail Operation Management

Retail management is the backbone of the thriving market in Patna, a city that has seen rapid growth in the retail sector. With the increasing demand for skilled professionals in this field, a Diploma in Retail Operation Management can open doors to a multitude of opportunities for aspiring individuals.

The curriculum of a Diploma in Retail Operation Management is designed to equip students with a comprehensive understanding of the retail industry. It covers various aspects such as marketing strategies, customer relations, inventory control, and sales optimization. In Patna, where the retail landscape is diverse and competitive, such knowledge is invaluable.

Students enrolled in this course will learn how to effectively manage retail operations, understand consumer behaviour, and make data-driven decisions to enhance business performance. The program also emphasizes the importance of technology in retail, teaching students to utilize modern tools for market analysis and business growth.

Graduates of this diploma can look forward to a range of career prospects in Patna’s retail sector, including positions as store managers, operations managers, and sales strategists. With the city’s retail market expanding, the need for qualified retail managers is on the rise, making this an opportune time to pursue a career in retail management.

For those interested in joining this dynamic field, Patna offers a supportive environment with various institutions providing quality education in retail management. This diploma not only promises a solid foundation in retail concepts but also provides practical experience through internships and projects, preparing students for the real-world challenges of the retail industry.

Who Should Do It ?
Freshers, Retail Professional, Trainer
Retail Professional working in Retail Industry
CSA / FA/ FC / Department Manager / Store Manager, VM etc.
Retail Franchise Owner

Unique Features

  • Retail Industry focused Retail Case Studies
  • 100% Participants from Retail Industry
  • Cover all Learning Tools Relevant to Retail Industry
  • Mentorship from Retail Experts
  • Job Ready Courses

You will Learn

  • An understanding of the Retail Business Model for Brick and Mortar Formats
  • Understanding Various Constituents of Retail Strategy.
  • A greater Awareness of How to Develop and Sustain a Competitive Advantage in Retail Sector.
  • Practical tools and techniques of Retail Industry & Strategy.


  • Module 1- Introduction to Retail
  • Module 2 – Retail Strategy & Formats
  • Module 3 – Understanding Retail Business Location
  • Module 4 – Merchandise Management
  • Module 5 – Store Operations
  • Module 6 – Customer Service Management
  • Module 7 – Retail Pricing and Sales Strategy
  • Module 8 – Store Layout and Visual Merchandising
  • Module 9- Retail Maths & Matrix
  • Module 10- Inventory and Shrinkage Control
  • Module 11 – Health, Safety and Hygiene in Retail
  • Module 12 – Real Time Retail Case Study
  • Module 13-Soft Skills Training
  • Module 14- Retail Operation Interview Preparation


Program Details

  • Online Training Program
  • Training by Certified Trainer & Retail Industry Expert
  • Interview Preparations & Interview arrangement.
  • 100% Placement Assistance


  • Note:-

    1. A) Regular Mode 6 Month
    2. B) Fast Track Mode: 3 Months
    3. C) Hourly Mode 120 Hours
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Get course
Enrolled: 30 students
Duration: 10 hours
Lectures: 4
Video: 9 hours
Level: Advanced


Working hours

Monday 9:30 am - 6.00 pm
Tuesday 9:30 am - 6.00 pm
Wednesday 9:30 am - 6.00 pm
Thursday 9:30 am - 6.00 pm
Friday 9:30 am - 5.00 pm
Saturday Closed
Sunday Closed
Diploma in Retail Operation Management